In PCI DSS terms, if a merchant is eligible for SAQ A they are all but considered compliant.
Interesting then to see that 're-directed' payment pages are a factor often cited when it comes to e-commerce 'cart abandonment'. How much should we put perceived security over customer usability?
Hackers are also finding ways around the security of a redirect. Read our blog for more information on the security of outsourced payment models.
Safety first A big part of the growth of ecommerce has relied on the customer’s perception of security online, something that the Amazon’s and PayPal’s of the world have gone a long way to improve. Ryan points out the importance of the customer’s emotional journey: “An online shopper on your site wants to be reassured that the website they’re purchasing from is secure. “Where a lot of sites go wrong is by sending people to other websites. This can be disorienting for customers if they don’t know where or why they’re being redirected. They may be unsure that this new step is safe and part of the journey, which could lead to them backing out altogether.”